How to fix no network connection

i bought the cellphone last december and it was fine until yesterday morning that i even took a call but after a while it shows that theres no connection on both globe and smart. ive tried turning it off for hours and still no connection when i turned it back on. i even took out the sims and put it back on but no avail. i would appreciate it if you could help me out. thank you

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

Back up your information, and try a factory reset first.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0