It could be a corrupted driver. First, make sure the Blue Tooth device is discoverable and that the computer is searching for Blue Tooth devices at the same time and then paired if discovery is successful.
The best way to update the driver is to go Device Manager then uninstall the device and check box "Delete Driver" (if shown). The click on the Action tab at top of Device Manager and click on Scan for Hardware changes. This should force the computer to download the current driver.
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Hi @cajun70582 ,
Have you tried enabling the 'Show Hidden Devices" (in the View tab) in Device Manager just in case it is listed there?
Also check if there is an 'Other Devices' list entry in case it is in there.
Apologies if you have already done these things.
When did it stop working?
Was there an OS update around about the same time that it stopped working?
Have you got a restore point that you can go back to to see if you can make it work this way?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hi Jayeff
yes when enabling the Show Hidden Devices it is listed their . I am not aware of exactly when it stopped working .
Strange thing is it started working again on its own then hours later it stopped working again , also when it was working it was visible and not in the hidden devices .
crwdns2934271:0crwdnd2934271:0 tony d crwdne2934271:0