Unable to open any apps
My phone was working pretty well.. but since morning im unable to open any app.. whenever i click on it it takes me back to start screen. my dialer and internet explorer and gallery are working well but not any other app.. i tried soft reset but its of no use.. can you say any other solution apart from hard reset as i dont want to loose my data. Mine is windows 8.1 version.
crwdns2934109:0crwdne2934109:0
crwdns2944067:04crwdne2944067:0
@jayeff please help me.. i even did hard reset of phone.. still apps are not opening
crwdns2934271:0crwdnd2934271:0 coralbutter crwdne2934271:0
Can you get in to the settings?
crwdns2934271:0crwdnd2934271:0 ULEES crwdne2934271:0
@ulees yes i can
crwdns2934271:0crwdnd2934271:0 coralbutter crwdne2934271:0
Try factory reseting the phone.
crwdns2934271:0crwdnd2934271:0 ULEES crwdne2934271:0