Screen only displays software settings.

Question

Samsung Galaxy J1

The Samsung Galaxy J1, released January 2015, model number SM-J100VPP/SM-J100H.

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When I turn the phone off and on I get a display of settings/phone details and no more. I can no longer use the phone, please help

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Have you tried rebooting?

And if no maybe a reset?

crwdns2934271:0N'w 16, 2017crwdnd2934271:0 Lena Fox crwdne2934271:0

Yes I did, I held the volume and menu button for long but nothing happened

crwdns2934271:0N'w 17, 2017crwdnd2934271:0 tsholo.letlape crwdne2934271:0

Yes I did, I held the volume and menu button for long but nothing happened — tsholo.letlape

Kenkens @lilkenkens crwdns2934065:0crwdne2934065:0: 1 4 1 · Answer 1 · 2018-01-17T17:04:29-07:00

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Maybe you can go to this link:

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That's a very open ended answer that is not helpful. do the research.

crwdns2934271:0Sun 17, 2018crwdnd2934271:0 Aiden crwdne2934271:0