Why is my snap touch not printing from my iPhone?

My snap touch is printing if I take a picture but, it doesn’t print if I transfer a picture from my iphone. I already downloaded the new firmware so I don’t know what’s the problem now.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0