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Quality repair is important, but a repaired device doesn't always mean a satisfied customer.

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How do I get replacement bits for broken bits?

Your customer service page doesn't work

I have a ( - ) 1.0 bit that's bent and I want to use my warranty to have it replaced/fixed...

how do I use it if http://help.ifixit.com/ doesn't work?

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@stratoside sorry but people on here are volunteers and not connected to iFixit as a business. For help with your issue contact the iFixit staff on here http://help.ifixit.com/collection/130-co... They are very receptive and will get you straight in no time at all.

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