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My phone Nokia Lumia 830 stops charging to 80%-81%. I don't know what is the problem. Is a software or hardware problem?
-I have replace battery to a original 2200mAh.
-I charge the phone with a Baseus charger : Output-- 5.0V == 2.4 A
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Hi!
There are a few thing you can try: first let the battery drain all the way to 0% (or until it shuts down), then plug it in and see if you get any further than 80%.
Another thing to try is a soft reset (this won't affect your data) while the phone is plugged in: Press and hold Volume down and Power until the phone restarts.
crwdns2934105:0crwdne2934105:0
Thnx Alex. But none of the steps work. I see that you are a tech.mobile. Please can you solve my problem. I apriciate your answer,but doesn't give me a solution ☹
crwdns2934065:0crwdne2934065:0: 19
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The problem is the replacement battery is not original, most surely you bought it from Ebay/Aliexpress and it looks like it's original but when you pay $5 one thing is sure: it's an aftermarket non original product. For this reason, the Lumia phone doesn't recognize it as original and for safety reasons, the phone it's programmed to not charge the battery more than 80%. Some aftermarket batteries won't have this problem, while other will.
There is absolutely nothing you can do to charge the battery more than 80%. The internet is full of people who have no clue but suggest tons of things, resetting the phone, updating the software, draining the battery, etc. etc. Nothing will help. DO NOT fully discharge you battery listening to internet 'experts', fully draining the battery is the best way to ruin it.
crwdns2934105:0crwdne2934105:0
Now your just spamming. Stop or you'll get banned.
exactly aiden. nobody even mentioned about batteries getting old and wont charge
Oh, how did you came to the conclusion I'm spamming? And how come you are warning me with ban? Looks more like you are spamming here.
I wrote this answer on three different forums because on all these places there are only wrong answers about fully discharging the battery, resetting the phone and other useless suggestions all people like to just throw without having a clue all these don't work. Yes, on another forum someone was answering that it may be because the battery was old, so I've edited my answer on this forum to remove that reference.
But other than that, stop showing off especially when the answer is on the subject, ok? Wait to grow a little and then try to be smart.
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check that the software is up to date. also check the charge port to see if anything looks bad
crwdns2934271:0crwdnd2934271:0 daniel crwdne2934271:0