crwdns2933423:0crwdne2933423:0
crwdns2918538:0crwdne2918538:0

crwdns2934241:0crwdne2934241:0 Alex Niculescu

crwdns2934249:0crwdne2934249:0:

Hi!

There are a few thing you can try: first let the battery drain all the way to 0% (or until it shuts down), then plug it in and see if you get any further than 80%.

Another thing to try is a soft reset (this won't affect your data) while the phone is plugged in:  Press and hold Volume down and Power until the phone restarts.

crwdns2915684:0crwdne2915684:0:

open