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i have a customer whos father passed away. she is trying to reset his blackberry to sell it as she cannot get into it. i cant seem to find a way to hard reset via button combo. help?
crwdns2934109:0crwdne2934109:0
I found this after seeing your question. I hope it helps. I posted the image because I had to jump through a hoop to see the answer.
Here is the website it comes from: Three ways to Hard reset Blackberry Priv.
crwdns2934105:0crwdne2934105:0
I will try this when I get to work! Thank you! :)
Np! I hope it works!
crwdns2947631:0crwdne2947631:0
Just log in 10 times with the wrong password or wrong pattern etc., then the phone will delete everything down to factory reset level, and restarts from scratch again.
crwdns2934105:0crwdne2934105:0
Actually that is incorrect, it will leave it stuck in a mode where you need the original google account to load past the setup screen... It has to be done via the actual factory reset option to avoid this...
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