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Released in 2015, the Samsung POWERbot VR9000, model number SR20H9050U, is a robot vacuum with automatic charging and point clean functionalities.

Making a strange noise

Samsung power bot vacuum needs service. Where do I send it to get fixed?

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i've reached out to samsung regarding this question with no luck. If you log-in to the below link they do appear to allow you to mail it to them:

samsung.com/us/support/service

Some internet searching also found this company, but I haven't used them:

https://socalrobotrepair.com/robot/samsu...

The internet will also provide this company. Reviews appear to indicate it is a scam, I would not recommend trying to use them.

https://acmerevival.com

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