crwdns2933423:0crwdne2933423:0

Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

crwdns2934591:02522crwdne2934591:0 crwdns2934593:0crwdne2934593:0

iPhone 5 turns off after putting it in my pocket

Hi guys,

Since monday or so my phone turns off after putting it in my pocket, got no battery issues since I replaced it last year, I also reset it quite recently. The phone shuts off ONLY when I place it there, it just works perfectly otherwise.

It's pretty annoying, what could it be?

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2942205:01crwdne2942205:0

hi memo open and check battery connector

How to replace your iPhone 5 battery

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933315:05crwdne2933315:0

crwdns2934051:0crwdne2934051:0

This is certainly odd...

A little bit more information might be helpful. When you say "shuts off", do you mean you have to power it back on via holding the power button for a few seconds and it does a full boot? What kind of pocket; a front or back pocket that is tight, or a loose pocket like a jacket? Does it happen in any pocket regardless of clothes or fabric?

I'm stretching here but the only two explanations I can think of are flexing (tight pockets) or some kind of static. Also, regarding your battery, don't assume it's alright just because you changed it. Run a diagnostic with a battery utility, such as coconutBattery (for Mac) or 3uTools (for Windows). It will tell you what the health of the battery is. Anything less than 70% of design capacity will require replacement.

Get back to the forum with more details...

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2944067:04crwdne2944067:0:

It happens in any kind of pocket - jackets, jeans, all sort of pants, I guess it's that downwards position that makes this happen in the first place. Yeah, that's what I mean by shutting off, I can turn it on just fine when I take it out.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Alright then, what happens if you sit down and put the phone in a pocket while it is still horizontal? Does the phone do it when put into a bag or backpack or nay other kind of case?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

From what I've been testing, as far as the phone's not positioned downwards, it works fine.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

late update but this is most likely dfu mode, do you have to hold the power and home button for up to 12 seconds? thanks

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

I’ve got the same problem

Phone stays on & works fine. But as soon as I put it into my pockets it switches off. Sometimes it takes a while before I can get it to come on again.

Really annoying

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

I have the same issue on iPhone SE and unfortunately my off button is broken so I need to plug it in every time it shuts off from being placed in my pocket. So weird.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

Mine does same thing I thought I was crazy! Powered off after putting in back pocket doe a few minutes. I have to use power cord or wireless charger to resuscitate. Won’t come back with simply holding button

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0:

And with full life battery once b sack on all good....

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

same problem here with iphone xr, anyone got a fix?

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Memo crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 11

crwdns2936753:030crwdne2936753:0 42

crwdns2942667:0crwdne2942667:0 3,348