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Comprehensive repair manuals on all portable tablet computers by Apple. Repairs are likely to require heat and careful prying.

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Activation Lock help me!

So my Ipad has been lock for no reason, I am using this for almost 4 years. But one day when im browsing the internet , it suddenly shut down itself then when I power it up. Boom ! Activation Lock! No idea what happen. Not the original owner but, I erase all the owners data. Then change it to my personal data. When I try to enter my email and pw. It says the "this email cannot be use to unlock this ipad" is there any way to fix this?

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Apple might be your best bet to regain access while retaining your information: https://support.apple.com/en-us/HT201365

Hopefully you kept proof of purchase for who you purchased it from. Otherwise it's highly unlikely Apple will help you.

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I have no proof of purchase . Cause they just gve it to me! Hahahaah

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@grsnclstr - You'll need to catch up with the original owner to get them to unlock your iPad.

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Gerson Labay crwdns2893898:0crwdne2893898:0
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