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Released in 2013 Model number: ONETOUCH 7024W FCC ID: RAD386

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My screen is all black but it still works?

my phone is still working but the screen wont show anything

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What happened to your phone before this appear?

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It just went out

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yes can you help I tried YouTube people but it did not workin at all .

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Brand new Alcatel 502dl. Powers up but screen so blàck you can see it

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So there are 3 possibilities

1) Either the cable is loose or damaged from the LCD to the logic board.

2) The LCD itself is damaged

3) The Logic board is damaged

For further diagnosis you would need to either open up the phone your self or take it to a repair specialist.

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Jess crwdns2934231:0crwdne2934231:0
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