I am not abl e to use the phone or sms features. Only wifi

Question

Samsung Galaxy J3 (2016) Duos

Repair information for the Samsung Galaxy J3 (2016) Duos. Model Number: SM-J320F/DS

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The phone reads mobile service not available. it is only 2 years old. model#GT-s7582

Android version4.2.2

baseboard version S7582XXUANL1

KERNEL VERSION 3.4.5-2813737

se.infra@SWDA2610#1

Build number

JDQ39.S7582XXUANL3

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whos your service provider?

crwdns2934271:0Kho 16, 2017crwdnd2934271:0 Austin Harris crwdne2934271:0

Have you checked if your phone is on Airplane mode?

crwdns2934271:0Kho 16, 2017crwdnd2934271:0 S W crwdne2934271:0

Yes I have tried that

crwdns2934271:0Kho 19, 2017crwdnd2934271:0 Shelly crwdne2934271:0

Mariano @mariano3eb crwdns2934065:0crwdne2934065:0: 1 · Answer 1 · 2017-06-19T14:02:07-07:00

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Get back to factory defaults. Go to your cel company and make the change for a new chip.

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I already tried that

crwdns2934271:0Kho 19, 2017crwdnd2934271:0 Shelly crwdne2934271:0