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I charge my alta a good hour and the battery icon shows fully charged. When I disconnect it from the charger the power shuts off completely.
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tairaadams, Check the 1st link below for suggested answers to your Fitbit Alta's issue. should be under warranty or even if not contact fitbit(2nd link) and request a replacement on this new of watch. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.
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crwdns2944067:04crwdne2944067:0
I have the same problem too! did you come right? any suggestions please?
crwdns2934271:0crwdnd2934271:0 Maxine Lindley crwdne2934271:0
I have a same problem too.
crwdns2934271:0crwdnd2934271:0 SUSHMA PAMNANI crwdne2934271:0
I have this problem too and since it's out of warranty fitbit have advised it cant be fixed. They dont seem to last very long. I was offered a discount on a new one but if they all break down in a relatively short period it just sounds like a waste of money/a good way for fitbit to sell more trackers
crwdns2934271:0crwdnd2934271:0 caroline.beggan crwdne2934271:0
I have the same problem. If it's outside the 1 year warranty all they offer is a 25% off discount towards a new one. Since I had bought the new Alta HR to update my Alta and it came DOA and I had to send that back I'm kind of peeved at Fitbit right about now.
crwdns2934271:0crwdnd2934271:0 Cat Logan crwdne2934271:0