unable to connect HDMI sound

Hi Tiemelisa,

Have you tried a different cable and connecting another laptop to the tv?

Also let's try the following as well and set the HDMI output device as default. Right-click on sound volume icon in the lower right corner of Windows. A context menu will pop up. Select Playback devices from the context menu. In the Playback tab, select Digital Output Device or HDMI option. Click Set Default and click OK. Then the HDMI sound output will be set as default. If you do not see the Digital Output Device or HDMI option in the Playback tab, right click on the blank place, then click Show disconnected devices and Show disabled devices on the context menu. Then set it as default device.

Let me know if this fixes the problem. Hope this helps.

Ewald