crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2861143:0crwdne2861143:0

The larger version of Samsung's flagship phone, the Galaxy S8+. Released in April 2017.

crwdns2934591:0167crwdne2934591:0 crwdns2934593:0crwdne2934593:0

crwdns2933897:0crwdne2933897:0

Fast charging not working properly

Hi!

A week ago, I received my galaxy s8+ as a pre-order. The phone worked properly, until it didn't charge fast anymore... everytime I plug in my charging cable (the same cable and adapter that came with the phone) a pop-up appears saying that it can only charge slow and I had to be sure that the charger was plugged in properly. I then tried cleaning the port with a thin plastic stick. This worked for about an hour, whereafter it stopped working. Until now, it still takes 6 hours for a full charge..

Does anyone know how I can clean the port properly, without damaging it?

Thanks in advance!!

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2933315:03crwdne2933315:0

crwdns2934221:0crwdne2934221:0
crwdns2931211:0crwdne2931211:0 crwdns2931215:0crwdne2931215:0 crwdns2934225:0crwdne2934225:0
crwdns2934051:0crwdne2934051:0

crwdns2933897:0crwdne2933897:0

I'd take it back for warranty. Sounds faulty to me.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 2

crwdns2944067:04crwdne2944067:0:

@benjamen50

Thanks for your reply!

I Will bring it back.. however, I did root my phone. Is it possible that i can unroot the phone and then bring it back for warranty?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

I don't know about that though because it will say knox warranty void 0x1 in the download mode on screen which technically means warranty voided so you can only try.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Sometimes if you buy refurbished device, these problems are normal.

Fast charging can get damaged when the device is opened and repaired.

https://www.bestphonerepair.com.au/galax...

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

It could even be the root (as it uses different kernel) stopping fast charging from working if it happened right after rooting it.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933897:0crwdne2933897:0

I had the same symptoms and warning messages. Fix was simple - dust/fluff had got into the charging port. A quick squirt with a can of compressed air, and everything was back to normal.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2933897:0crwdne2933897:0

Have you tried checking settings to see if fast charge is enabled?

Sounds stupid but i found that to happen once or twice on mine.

also you could purchase a USB voltage detector online which are a few quid,

and see the voltage going in to the phone?

Hope this helps.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

nabil crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 0

crwdns2936753:030crwdne2936753:0 7

crwdns2942667:0crwdne2942667:0 8,760