The activity light flashes but does not show up on file explorer

Question

Western Digital My Passport

Western Digital My Passport Drive. USB 3.0 Portable External Hard Drive.

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the activity flashes but never becomes accessible to windows 10

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Hi, Did you try on another USB port/computer?

crwdns2934271:0Dzi 28, 2017crwdnd2934271:0 Paul Jacques crwdne2934271:0

score 0 · Answer 1 · 2017-04-29T02:32:48-07:00

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1) Right click "PC (or My Computer)" and select "Manage".

2) Go to "Disk Management"

See if it shows up there. If so, make sure it has a drive letter assigned to it.

If it does not show up or you cannot assign a drive letter, try another USB port or another computer.

If none of these resolve your issue, the Passport is non recoverable.

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