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An all-in-one inkjet printer, scanner, copier series by HP. Model number CX042A.

Why is black ink not printing after changing the cartridge?

Why is black ink not printing after changing the cartridge?

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@jericho76 , Jerry, Your print head may be clogged and require cleaning. Find below a couple trouble shooting links and vid's for your printer. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

http://h30434.www3.hp.com/t5/Inkjet-Prin...

https://support.hp.com/ca-en/document/c0...

https://www.youtube.com/watch?v=thrZtvAh...

https://www.youtube.com/watch?v=zLcnFM88...

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what's the printhead and how do you go about cleaning it

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Jerry Ellis crwdns2934231:0crwdne2934231:0
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