crwdns2933423:0crwdne2933423:0

No sound recorded on video

During an evening of mixed video recording and burst mode the sound stopped recording - just total silence. I only noticed a couple of days later when I got to review the footage.

No settings had been adjusted during the evening other than swapping video/burst.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934057:0crwdne2934057:0

I contacted GoPro and they suggested to re-update firmware and send a sample video. Having examined the video they have accepted the camera as a return under warranty.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

Were you using a new SD card? Is it one of the GoPro recommended cards: https://gopro.com/help/articles/Block/mi...

You can also try a factory reset and firmware update.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

No change to SD card. It has been proved and used many times.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Mark crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 3

crwdns2936753:07crwdne2936753:0 10

crwdns2936753:030crwdne2936753:0 16

crwdns2942667:0crwdne2942667:0 1,023