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Fitness and sleep tracking band that also displays caller ID information when paired with a smartphone app. Released in November 2014.

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strap broke and unit will not communicate with app

The strap broke from the display and unit will not communicate with app

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Call FitBit. They will check to see if it is still within warranty. Even if it isn't, they may offer you a discount on a new FitBit. That's how I got my Charge 2.

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