Why wont my phone charge?

Question

Samsung Galaxy Ace II x

The Samsung Galaxy Ace II X features a 1 GHz processor, a 5MP camera, and a 800x480 TFT screen.

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even as my phone is pluged in the phone will not charge it stays at 0% ,it says that it is charging though.

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richard @richard16520 crwdns2934065:0crwdne2934065:0: 557 Stellar Cellular 3 · Answer 1 · 2017-01-25T17:25:12-07:00

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3

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what is the battery voltage?

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