Ever since I have had this Artisan 837 I have had trouble with the touch screen. You have to hit the selection two or three times for it to respond. I that normal or does the screen need to be replaced?
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Check with reviews for the device, see if other people have the problem. I'd say it's just a cheap touchscreen, as most touchscreen printers I've had don't have great touchscreens, but make sure no one else is having the problem before looking at repairs.
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It is normal. This is a hokey, resistive touch screen. But it seems adequate for the job, and what would you expect on a cheap inkjet printer? Sorry I don't have a better answer...
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