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it will not turn on.All you hear is the motor running

I just took my mixer, out of the box, for the first time.

Ready to use it will not turn on.All you hear is the motor

running, humming nose.Checked everything, to make sure

it was ok.Even unplugged it, still the same

Is there something that i'm missing ?

Model # KSM150PSMC

Serial # W60762291

Purshased date 11/25/2016

Would love, to use my new mixer.

Waiting for a reply.

Thank you

Jan Barron

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Did you get this resolved? Mine is doing the same thing.

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jan this is a brand new mixer. At this time I would suggest that you return it. Does not make sense to have you mess with it if you can still return it. Unless of course it is an operator issue. So double check your owners manual to make sure .

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