My phone is not turning on

Question

Samsung Galaxy Grand Prime

Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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My phone is not working..Once it is restarted it works only for 10 to 15 seconds not more than this..

plz help me out..

i hv deleted each nd every thing..

Apps pics anythng but it isnt working ..

I hv tried to reset it but when i reach to menu it turns off.

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Sarangan @sarangan crwdns2934065:0crwdne2934065:0: 175 3 1 · Answer 1 · 2016-11-22T23:45:20-07:00

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crwdns2933897:0crwdne2933897:0

remove your phone battery and press power button for 10seconds and put the battery back and power button, sounds dumb it will work! :)

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score 1 · Answer 2 · 2016-11-22T18:01:28-07:00

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896

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Rabail Muneer start off by checking the battery (I'd replace it with a new one). After that follow the troubleshooting flowchart:

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