Why is my Blu-ray player not connecting to the internet?

Question

Samsung BD-H5100

The Samsung BD-H5100 is a black BLU-RAY player that plays DVDs and BLU-RAY discs. It connects to the internet and has pre-loaded apps such as Netflix.

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Mira Patel @mirapatel

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crwdns2931729:0crwdne2931729:0: Huk 15, 2016

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Why is my Blu-ray player not connecting to the internet?

My blu-ray player won't connect to the internet.

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Justin Clark @jclark crwdns2934065:0crwdne2934065:0: 2 2 · Answer 1 · 2016-11-15T18:59:02-07:00

Justin Clark @jclark

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crwdns2931729:0crwdne2931729:0: Huk 15, 2016

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This specific model cannot connect to WiFi so make sure the Ethernet cord is fully inserted into the modem and the back of the BLU-RAY player. If connection is slow, reset your modem.

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