Why is document on screen not being copied

Hi there! This printer seems to be fine but it does not read a document from the screen, what's the cause of this, or can you repair it for me?

My contact is 0822533267 and name is Simon

Regards

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2947414:01crwdne2947414:0:

Hi,

Does it scan OK if you use the ADF (Automatic Document Feeder) instead of laying it flat on the platen glass?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0