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Samsung Galaxy S5 Active SM- G870A released June 2014. Repair for this device is extensive and requires the phone tool kit and heat gun.

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Why does my phone only work when its charging

it starts up and then goes off repeatedly.

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The battery works fine bolds charge the phone keeps ddoing randomly scrolls crap or reo0ens last aapp like fb to spotify lasts a m8n turns off

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How can I do in vivo

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Please please

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@Saw Na

What is the full model number of the BLU Vivo phone?

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Mine too. Mine is Vivo 1919

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Hi,

If your phone only works when connected to the charger, most probably the battery is failing to hold its' charge and will need to be replaced. Even rechargeable batteries have a life span.

Here is the Ifixit guide on how to replace the battery.

Samsung Galaxy S5 Active Battery Replacement

Here is a link to just one supplier of the battery. If this supplier doesn't suit you there are others, just go online and search for Samsung Galaxy S5 Active battery.

https://www.amazon.com/BELTRON-BLT-GS5-R...

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Hi @ Paul Huntet,

Try the following to check if it resolves the problem.

a) Clear the phone’s cache partition. Here’s a link that shows how to do this. Check if the problems are still there or not.

b) Try starting the phone in safe mode and check if the problems are still there or not.

If they’re not then a downloaded app is the cause of the problem.

The trick is to find out which one.

You will need to uninstall each downloaded app one by one and then test the phone in normal mode between each uninstall to see if the problem is still there or not.

When it is no longer there then the last downloaded app that was uninstalled was the culprit.

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Katelynn Sandlin crwdns2893898:0crwdne2893898:0
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