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My laptop is not charging even if connected, but charging symbol shown

my laptop is not charging even if connected, but charging symbol is showing on screen with battery symbol

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crwdns2889612:0crwdne2889612:0 0
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Did you already test a new battery?

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Kindly update the BIOS settings related to the power. It will get resolved. If don't know contact the service centre person they will guide you how to upgrade Bios for power problem.

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Naim Chattarki crwdns2934231:0crwdne2934231:0
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