crwdns2933423:0crwdne2933423:0

Brother printer on my network prints jumbled...windows 10

SInce I got a new windows 10 machine, my brother HL 5140 printer that is on my network at work and connected to another machine (hard wired) prints from my laptop in my office, but it prints jumbled nonsense.

Brother is no help. I feel like it's a driver issue. They say no windows 10 drivers are available for Windows 10??

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934057:0crwdne2934057:0

Hi,

According to the Brother website Win 8 and Win10 have inbuilt support for the basic functions of your printer.

http://support.brother.com/g/b/downloadl...

These are the functions supported by the drivers. Networked printers only support the printing option

http://support.brother.com/g/b/faqend.as...

Perhaps you could try uninstalling the printer from your laptop and then re-installing it.

Here is a link that shows how to do it, scroll down to If you are connecting your Brother machine via Network connection:

http://support.brother.com/g/b/faqend.as...

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 2

crwdns2944067:02crwdne2944067:0:

Hi @drron,

Is it possible for you to connect directly to the printer, using USB, to see whether it is a network (is it WiFi?) problem in your Win10 laptop (possibly), or not? Also it worked before Win10 I assume. What OS was in use by the previous machine as well as what is the OS of the printer 'host' PC?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hello. I've done those steps, 2-3 times. It didn't work. It's frustrating because it seems like it should.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

Well....I tried printing something and it worked!

I think it may have been working all along, because the only thing I tried printing to test the printer functionality was the "test page", which kept coming out jumbled....not like the typical windows test page.

So I decided yesterday to try to print a few sentences from Notepad and it printed fine!! I guess it was printing fine all along as I didn't change anything.

Thanks for the responses!

Ron

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Ron crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 0

crwdns2936753:030crwdne2936753:0 3

crwdns2942667:0crwdne2942667:0 92