My Nutribullet is not working in a unique way...

My nutribullet stopped working in the weirdest way possible. I have searched the internet everywhere to see if anyone has the same problem as me, but I can't find anything.

The cup can push into the bullet fine, it'll start and "blend" fine. But the lid... The part with the blender blades, it doesn't push down. It looks as if the lid is too big for the device. I don't understand it; I even bought a new lid and it still will not go down. I can't push it in all the way and blend it because I can't even move the lid down to start it. But like I said, without the lid, and the cup, it starts perfectly fine.

I'm guessing it has to do with the base of the bullet. it doesn't look crooked but something must have happened for it to be like this. Do you have and idea as to what?

I have only had my Nutribullet for 9 months. This happened a week ago.