crwdns2933423:0crwdne2933423:0

The Microsoft Band 2 is a smartwatch, released in 2015 that syncs to your phone in order to track exercise and activities.

crwdns2934591:09crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Microsoft Band 2 broken

Hi

I bought a Microsoft Band 2 at Best Buy in Portland when I travel in Feb 26th,2016. And 2 month later when I back to China, the strap was broken without any reason. Now I'm travel to Portland again and will stay for 2 weeks. Can I return it for repairing?How about the procedure of returing for repair and when can I get it. And it is not over 1 year, does the repare for free or not? How much does it cost?

Thank you and waiting for your reply urgently.

Best Regards

Liliom

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934051:0crwdne2934051:0

Take a proof of purchase. I would contact them now, tell them your story, request that they have a replacement in stock and your expected arrival date. Yes it should be covered under warranty.

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

liliom crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 2

crwdns2936753:07crwdne2936753:0 8

crwdns2936753:030crwdne2936753:0 8

crwdns2942667:0crwdne2942667:0 1,024