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Updated version of the Kindle Fire 7" tablet by Amazon with 1280x800 HD display. Released September 2012. Repairing this device is straightforward.

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Will not turn on remains on start up screen

My kindle will not start, shows only start up screen. Have followed reboot instruction from amazon but didn't work. Called tech support and they told me to purchase a new one.

Is it repairable?

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If it was an apple product you may have been more lucky with the support, however with amazon kindles, buying a new one is probably the best you can do.

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Hi Joseph - I think you are correct, just wanted to check they weren't just trying to sell me a new product. Many thanks.

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Wow, my first answer was correct. :)

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