My device were stuck on logo, what the problem?

Question

Alcatel One Touch Star

The Alcatel One Touch Star features 3G connectivity and a 4.0″ AMOLED capacitive touchscreen.

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i need to use my deviec. pls feed back with my question.

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lukemacias1998 @modifier crwdns2934065:0crwdne2934065:0: 353 4 2 · Answer 1 · 2016-06-09T22:54:24-07:00

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Restoring is the only thing.

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how to restore the device?

crwdns2934271:0Kho 10, 2016crwdnd2934271:0 Isshah Rizal crwdne2934271:0

I can't not get bypass Google account

crwdns2934271:0Nhl 8, 2017crwdnd2934271:0 Angela Holloway crwdne2934271:0

Angela Holloway @angelah26 crwdns2934065:0crwdne2934065:0: 1 · Answer 2 · 2017-10-08T17:48:55-07:00

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I can't get bypass Google account

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