2 How can I recover my phone if hard reset is not working?
it's stucked in "onetouchidol" logo
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you have to load into recovery mode
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@megolomaniac how?
In order to turn off the device hold down the Power key for a short while.Hard Reset ALCATEL OT-6050A Idol 2S
Afterwards press and hold the Volume Up + Power simultaneously for a couple of seconds.
HardReset ALCATEL OT-6050A Idol 2S
You should see the Recovery Mode menu on the screen.
In the next step choose "wipe data/factory reset" use the Volume Down to navigate and the Power button to confirm.
this had no effect at all
What If I don't see the recovery mode menu on the screen?
Same thing keeps happening to me how did you fix it
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My Alcatel one touch factory reset itself help
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Hi Mark, did you found a solution to this problem, because I am in the same situation right now and I can' t find anything useful...
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