lens error, lens will not retract
I can't take a picture and the lens will not retract. A message appears on the screen"
"lens error"
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Most likely the lens mechanism is jammed. This may happen because of dirt getting in - a few grains of sand will do it - or because the lens barrel got knocked.
Here's a general guide for resolving this type of problem.
And here's another, written by someone who I believe is also a iFixit contributor ;)
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