Why is my device not turning on?

Question

LeapFrog Scribble and Write

Educational interactive toy designed to practice writing while receiving instant feedback. Letters and numbers are learned by tracing lights!

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I cannot turn my device on. The screen is not turning on, and no noise comes from the device.

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Shang @katherineyu crwdns2934065:0crwdne2934065:0: 328 8 1 · Answer 1 · 2016-04-11T13:36:20-07:00

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It might be the batteries are flat. You can find the steps to show you how to change the batteries in our guide page.

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