Why are several keys on my keyboard not working?

This could be due to any sort of damage, but most likely if you dropped or accidentally spilt something on it, you could need a new keyboard altogether. Let me know if this is not the case, but if it is, please refer to our Keyboard Repair Guide located on the device page.

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I spilled water on the Dell Inspiron 15 3000

Series and now the g and h key is not working. I went to control panel and delete the keyboard and reinstall and checked for updates nothing worked. Do you think I'm going to have to replace the whole keyboard?

crwdns2934271:0Nhl 19, 2020crwdnd2934271:0 Shaday Brown crwdne2934271:0

i do have the same issue have replaced the keyboard but in few days later it had reappear ..

crwdns2934271:0Mud 6, 2021crwdnd2934271:0 MrAraPERERA crwdne2934271:0

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Was there any water damage to the keyboard or did this spontaneously happen? — Seji the veggie
I spilled water on the Dell Inspiron 15 3000

Series and now the g and h key is not working. I went to control panel and delete the keyboard and reinstall and checked for updates nothing worked. Do you think I'm going to have to replace the whole keyboard? — Shaday Brown
i do have the same issue have replaced the keyboard but in few days later it had reappear .. — MrAraPERERA

Holger Kuester @holger crwdns2934065:0crwdne2934065:0: 85 4 · Answer 1 · 2016-04-06T07:18:15-07:00

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Holger Kuester @holger

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crwdns2931729:0crwdne2931729:0: Dzi 6, 2016

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Good morning Edward,

You will likely need to replace the keyboard. In general that's not a difficult job at all. There is not a repair guide on here so this link should help. https://www.youtube.com/watch?v=soDpr5_G...

Good Luck

Holger

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Susan Vuke @susanvuke crwdns2934065:0crwdne2934065:0: 1 · Answer 2 · 2018-01-14T16:51:45-07:00

Three keys close to each other (o, l, and period) quit working on my Dell Inspiron 15 5000 series laptop which I have only had for two months over a year (no more warranty, of course). I gently pried the keyboard off using the indentations at the top, then wiped the area of the three keys that weren't working with an electronic wipe. After it dried I put the keyboard back on, making sure that the tape-like parts were snapped in with the correct side up. After that it worked fine, better than what the Dell tech person had me do (turn off, remove battery for a while), which only helped for a few minutes. No sooner was I off the phone with her when the problem returned.

Dell Inspiron 15-3541

Why are several keys on my keyboard not working?

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