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Repair guides and troubleshooting support for Leapfrog LeapPad3 Learning Tablet

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How do I reset my LeapPad?

My LeapPad froze and it won't turn on or off. Is there a way to hard restart it?

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If turning the device off and on does not reset your device properly you may need to preform a computer reset. In order to do this you must download Leapfrog connect to your computer. Then, put your device in "connection needed mode" by holding down the right D-pad button and the home button while simultaneously turning on the device. Than, plug the LeapPad into the computer and it should begin to sync. Once the LeapPad syncs to the computer, it should boot up normally.

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Not sure yet. I'm going to have my daughter do it when she gets here. Hopefully I can get back to you and let you know if this works.

Thank you

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Are all the leapPad connect downloads the same....They show one for every model.....After I download the app ...the tablet does not connect to my computer....The image shows it's connected to the computer by the cable....but I can't find where I can get anything done with it...I'd like to factory reset..

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I forgot the four digit parental code, how do I retrieve the password, or is it possible to reset the password?

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