crwdns2933897:0crwdne2933897:0

tab wont recognize fingerprint or backup password

when i turn on the tab, it tells me it wont recognize my fingerprint and it wont recognize my backup password. How do I get past this problem?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0