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Released in May 2014, the Chromebook 2 features an 11.6" display, Intel Celeron processor, and a 16GB SSD. Identified by model number XE500C12-K01US.

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Do I need to replace my battery?

My Chromebook battery dies really fast. I will let it charge for a couple hours but when I unplug it, it dies within the hour. Do I need to replace the battery and how do I do that?

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Unfortunately the battery sometimes is faulty and replacement is the best course of action. You can follow this guide to replace your battery.

https://www.youtube.com/watch?v=RfTQBYcf...

For further help you can also check out the troubleshooting page.

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