Hi Kath,
Try the following:
1. go to Menu >settings scroll down to "Restore Default Settings"
2. press Ok, select restore all but WiFi and Fax Settings, press Ok
If that doesn't work, using the following picture as a guide, I am not sure as I'm not familiar with your particular model but if you look into the paper feeder (#2 in the picture) you may be able to see the sensors in there. In my printer they are spring loaded switches that are pushed up when the paper is inserted.
Hopefully this is of some help.
crwdns2934105:0crwdne2934105:0
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crwdns2915270:0crwdne2915270:0
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crwdns2944067:08crwdne2944067:0
Hi
Does scanning work when you use the PC Epson Scan software, from the printer control or neither? Does the scan option work using the platen glass?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hi! Yes my scanner works from flatbed but not auto feed.
crwdns2934271:0crwdnd2934271:0 Kath crwdne2934271:0
I have the same issue. Also, the Epson Scan software does not recognize the printer connected at all. So that solution can not be tested. Flatbed scanning with the device control panel worked fine and automatically discovered the PC's in the house. ADF is what is totally dead.
crwdns2934271:0crwdnd2934271:0 specialsmith crwdne2934271:0
Flatbed scanning with the software worked fine and automatically discovered the Mac in the house. ADF i scanner dead is what is totally dead. It sees my PC will not scan using scan controls on printer or software on computer.
crwdns2934271:0crwdnd2934271:0 Albertice crwdne2934271:0
I have had no trouble printing but when I try to use the ADF to copy multiple documents, it tells me to place the documents on the glass, what good is the ADF? My instructions read as if I can use it.
crwdns2934271:0crwdnd2934271:0 lfm1201 crwdne2934271:0
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