Stitch LCD screen wont program to the stitch I need.

How can I get my screen on my brothers xr 40 to work right. I can't get the zig zag screen to come up. I have tried following the manual, I think it needs to be reset, but I don't know how to do that.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0