ipad mini locked why

delmersinclair, try to place your iPad in recover mode

Turn the device completely off and disconnect it from cable/dock.

Hold down the home button.

While holding down the home button connect to a computer with a cable (easiest) or dock.

Keep holding down the home button until you see a connect-to-itunes screen You are now in recovery mode.

Second: Plug it into your computer and open iTunes. It will either prompt to restore and up date or you can manually restore using the following steps.

IOS Restore Steps

Before restoring:

Verify that you are using the latest version of iTunes.

Back up your device.

Transfer and sync content to your computer.

Restoring your iOS device

Connect your device to your computer.

Select your iPhone, iPad, or iPod touch when it appears in iTunes. Select the Summary tab, and click the Restore button.

Click Restore.

After a restore, the iOS device restarts. You should then see "Slide to set up". Follow the steps in the iOS Setup Assistant.

If needed, restore your device from a previous backup. From here