Why is my device so slow and freezing up all the time?

Question

Insignia Flex 7

Released July 2014. Model number NS-15AT07. Seven inch capacitive touch Android tablet with external camera.

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Mariana Gomez @marianagomez

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crwdns2931729:0crwdne2931729:0: Nhl 20, 2015

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Why is my device so slow and freezing up all the time?

My tablet runs at a snail’s pace. I tried closing all apps and restarting the device, but nothing changed. It’s ridiculously slow. It takes like 5 minutes to open up the web browser app and nearly 30 minutes just to check my email. Sometimes it completely freezes up too and I have to power down and restart all over again. This is really frustrating. Does anybody know what to do?

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Jonathan May @jonathanmay

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crwdns2931729:0crwdne2931729:0: Nhl 20, 2015

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From your description, it appears that there must be something wrong with the device’s motherboard. The processor on the motherboard has most likely been damaged in some way, thus reducing its speed. Unfortunately, the processor cannot be replaced without replacing the whole motherboard. Therefore, it looks like the only way to fix your problem is by removing the device’s motherboard and reinstalling a brand new one. For more information on this problem and further details on how to fix it please see the troubleshooting page.

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