crwdns2933897:0crwdne2933897:0

I can not turn the channels with the samsung remote

I even bought a universal remote and i can't change the channel either. Everything else works, I can power off and on and the volume but can't change channels

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0