I've been having the same problem with my Xbox one, none of my Xbox one or Xbox S/X wireless controllers will connect or stay connected to the console from more then a foot or so away, I've been solving this issue by keeping my controllers connected via a charger cord.
This has been a issue with my console for a while now. And recently I took the console apart to clean and replacement of the thermal paste (recommend for consoles around 10+ years old) and the issue has since only gotten worse. Now sometimes controllers just won't connect at all, even when they are sitting right next to the console.
now I've taken the console apart and made sure the connections between the motherboard, Wi-Fi card/chip and the RF receiver are connected, I've also ruled out the possibility of it just being to close to the router.
I'm starting to think I may have to replace either the Wi-Fi card/chip or the RF receiver or possibly both.
If this is the case, would it be possible to use the Wi-Fi card/chip and RF receiver from another Xbox One original or is there something that would prevent this?
crwdns2934105:0crwdne2934105:0
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crwdns2944067:010crwdne2944067:0
I have this problem also, but it is on a stock out-of-box retail unit. I also get interference with the bluetooth devices in the same room as the xbox. I purchased the front RF board to replace in hopes that will rectify the situation. What I don't understand is in the instructions it indicates the hard drive and optical drive must be removed to replace the RF. Why is that? It seems the motherboard assy can be removed without those steps.
Can anyone verify that I am addressing this problem correctly?
crwdns2934271:0crwdnd2934271:0 Grudo R crwdne2934271:0
I have further investigated this issue and it would seem that the communication for the new xbox one is wifi-esque. Its not quite wifi but its not quite bluetooth. So by default it would be the wifi board that handles the controller connections. The RF board however has the antenna for the wifi board. To answer your question no you do not have to remove the ODD and HDD. You just need to take the metal chassis for the xbox out of the plastic housing, then you can gain access to the RF board and remove it. And for my own question I believe my problem is just the proximity of my console next to a router. I have eliminated what I believe is every other possibility including replacing the wifi board and even purchasinga mini pci wifi cable that adapts to a full sized antenna, issue still persists.
crwdns2934271:0crwdnd2934271:0 Andy crwdne2934271:0
Hmm, very interesting. My router is also very close to the xbox. However that doesn't explain why the xbox causes interference with my bluetooth soundbar and bluetooth connections with my mobile phone when in vicinity of the xbox (connections drop and reconnect rapidly every 4-8 minutes for about 10-15 seconds). These interruptions only happen when the xbox is powered on. Thank you for the response.
crwdns2934271:0crwdnd2934271:0 Grudo R crwdne2934271:0
Here, I may have mislead you in my explanation the two chips on the wifi card almost seem like they are the same but I'm fairly confident http://www.marvell.com/wireless/avastar/...
this one (the orange one on the diagram) is the one that handles controller communication. If you read into the specific details of the other card (the one in red) on that page you will see it does have a hand in bluetooth so maybe that is precisely what is going on.
crwdns2934271:0crwdnd2934271:0 Andy crwdne2934271:0
So what you're saying is.. it looks like I purchased the wrong part :)
I guess I will need to order another wifi board and try that out. Looks easier to replace than the RF board at least. Andy, do you happen to have any use for this RF board?
crwdns2934271:0crwdnd2934271:0 Grudo R crwdne2934271:0
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