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Device and repair information for the Dell XPS 13 laptop models 9343 and 9350, which were both released in 2015.

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Keyboard Keys not sensing

Some keys such as F11, delete and down button on my laptop are not sensing anything when i pressed them. Is it problem caused by the windows 8 update or just the keyboard problem which i need to replace?

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crwdns2889612:0crwdne2889612:0 -1
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Yes. it is a keypad fault, recently issue Dell notebooks having keypad and display fault as common. you have to replace new keyboard

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