Hi! What is the safest way to remove the keycaps on a 2015 Dell XPS13 for cleaning? Is there a special tool I can use to detach and reattach?
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you can used a small screwdriver or your finger Nell...
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I prefer to use a very thin tool to slide between the keycap and the keyboard and pry gently.
For the windows key i recommend starting on the left side. Once it pops there you can just lift it off.
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Just pull up with your fingers. That's it. No fancy playing around. Don't waste time.
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Better use screw driver or some other tool to pry it with minimal force and do it slowly. Don't use brute force with your fingernail if possible - some of the larger keycaps are very fragile. On my dell e4300, I managed to crack shift key trying to pull it off with my figernails.
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