Richard, first you want to make sure that your control lock is disabled. If the CONTROL LOCKED light is on, press and hold the DRAIN/SPIN button until this light turns off. After pressing the Pause/Cancel button a second time, you should be able to start a Drain/Spin cycle to drain the washer and then start a new cycle.If the control will not clear using the PAUSE/CANCEL button then it is possible that you have a control that is locked up. you could try a reset by press the "STOP button twice, then press the POWER button. Choose any wash cycle, then choose your wash options, Press the START button to finsih the reset procedure.You can also try to reset by unplugging the washer for 5 minutes to reset the control board. If none of this works, you may need a new control board or a user interface control board.
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